Chat with a doctor

Connect to a doctor anytime, anywhere, and for no additional copay with Anytime-MD from Texas Health Aetna.


Connect for:

  • Coughs, fevers, sore throat

  • Earaches, stomach pain, diarrhea

  • Rashes, allergic reactions, animal/insect bites

  • Back/abdominal pain

  • Sports injuries, burns, heat-related illness

  • Urinary tract infections

  • General health questions




As a Texas Health Aetna member, you can instantly access doctors from your computer or smartphone with Anytime-MD.

Formerly ER Doc, Anytime-MD allows you to chat with a doctor about any health concern, big or small — for as long as you’d like and with no additional copay.

Wherever you are and whatever the hour, simply send a message via the app or your computer and a local board-certified doctor will reply in seconds. They'll listen, diagnose and advise on the care that's right for you. They can even help you schedule an appointment with your doctor or send a prescription to your nearest pharmacy, if necessary.*

Save time and money by downloading the Anytime-MD app from Texas Health Aetna.


Connect to a doctor

And get the care you need, when you need it.


*Prescriptions and follow up appointments will be billed according to your health plan's benefits.

You should always call 9-1-1 for medical emergencies. A medical emergency is an event that you reasonably believe threatens you or someone else’s life or limb in such a manner that immediate medical care is needed to prevent death or serious impairment of health. A medical emergency includes severe pain, bad injury, a serious illness, or a medical condition that is quickly getting much worse.

The Texas Health Aetna Anytime-MD App is a healthcare communications platform developed and serviced by CirrusMD Inc. (“CirrusMD”). Texas Health Aetna has contracted with Acute Care Transitions, LLP (“ACT”) to provide access to emergency medicine physicians in Texas through the app. By using the service, members acknowledge an existing and consensual patient-physician relationship between themselves and the physicians.

CirrusMD, ACT and ACT physicians are independent contractors and are neither agents nor employees of Texas Health Aetna, its affiliates or plans administered by Texas Health Aetna.  Provider participation may change without notice.  Texas Health Aetna and its affiliates do not provide care or guarantee access to health services.

Access to the Texas Health Aetna Anytime-MD application is not included in all plans. To learn whether access to this application is included in your plan, please call the Member Services number on your ID card. The Texas Health Aetna Anytime-MD app is not available in all states.

Using the Texas Health Aetna Anytime-MD app does not replace the primary care physician and does not guarantee that a prescription will be written. ACT physicians will not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. ACT physicians reserve the right to deny care for potential misuse of services.

Texas Health Aetna is the brand name used for products and services provided by Texas Health + Aetna Health Insurance Company and Texas Health + Aetna Health Plan Inc. 

Apple, the Apple logo, iPad®, iPod®, iPod touch® and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.